Or red-cover, in the case of prop-tips, trailing edges, and utility surfaces that come in proximity to aircraft, like equipment racks and lifts.
Handling of new and returning aircraft at the facility is equally white-glove. We want to make sure it’s unforgettable.” “We want to push it right to the limit of being obnoxious without crossing that line,” he said of the experience customers can expect when they come to Knoxville to pick up a new airplane. It’s all normal and expected for these select Cirrus customers, explained Deuker. Over the next three days, I would be treated to incredible experiences, including a stay at the renowned Blackberry Farm luxury resort nestled in the foothills of the Great Smoky Mountains dinner at one of the top-rated restaurants in America wakesurfing on the Tennessee River and lunch in Asheville, North Carolina - after I got to fly myself there in a Vision Jet. The Audi wasn’t offered to me because I am the editor of Flying magazine it’s what Cirrus buyers who purchase certain special models get when they arrive. That philosophy extends to providing all new buyers of Cirrus planes - whether it’s a piston model or a jet - with an unparalleled aircraft delivery experience in Knoxville.
Stephen Pope writes about the experience of a new Vision Jet Delivery in Flying Magazine in February – new owners are provided with a stay at Blackberry Farm, an Audi to drive around Knoxville, and a variety of experiences in addition to the usual training briefing and turnover of the keys. His background is with the Ritz-Carlton Hotel Company, where he had held a senior position. It’s telling that Stephen Deuker, the vice president of owner experience and manager of the facility, was not recruited from within Cirrus, or even from the aviation industry. Every part of the aircraft ownership experience, particularly at the new facility, is given VIP proportions. The decision, like any undertaken by Cirrus, was not taken lightly. As an all-new design, the SR22 became the instant best seller of its class, energizing the general aviation market.TrISoft covers protect planes and equipment from one another during storage and maintenance. Prior to the SR22’s full Avidyne panel, this technology had only been available in commercial and multi-engine aircraft, or as separate components. Its multi-function display provided moving maps, communication, and other data. The primary flight display showed basic instrument information like altitude and airspeed. In 2003, this Cirrus SR22, N266CD, became the first single-piston engine aircraft with a “glass panel”- fully integrated avionics via computer screens-to be FAA certified. The Cirrus series was a “clean sheet” design- new inside and out-the first in 50 years. In 2003, it added a full glass or computer-based Avidyne instrument panel to both designs. In 2001, Cirrus debuted the faster and improved SR22. With a parachute, better visibility, and an ergonomic interior design, it was safer and looked great. By 1999, Alan and brother Dale had created the Cirrus SR20. When Cirrus Aircraft co-founder Alan Klapmeier barely survived a midair collision in 1984, he vowed to put a parachute into his planes.
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